Vision Statement

To be the most preferred Electronic Manufacturing Services (EMS) provider of Durable Electronics and set the standard for Quality, Reliability, and Service.

Strategy

Our strategy is to improve and expand our existing capabilities through the effective use of tools and processes such as Creative Problem Solving (CPS), Six Sigma and Lean technology. We will grow and diversify our business by continuing to build on our history of establishing long lasting relationships that create more value for our customers, suppliers and our employees. By standardizing, centralizing and localizing for efficiency, we will provide our customers with world class services by focusing on Quality, Reliability, Value, Speed and our always low prices.

Quality Statement

At Hi-Tech our Quality objective is to provide customers with quality service that meet or exceed customer requirements and expectations. This is accomplished by:

Achieving total customer satisfaction through commitment to quality, delivery, communication and services we provide.
Provide employees with the necessary training, tools, equipment and support to continuously produce desired results.
Supporting Process Improvement for continuous improvements in quality, manufacturing processes and new equipment.
Management of internal audit programs through scheduled audits of all elements of our Quality System to assure compliance to documented policy and procedures.
The ISO 9002 Quality System Standard
100% Automated Optical Inspection

Obtain authorization to view Hi-Tech's Quality Manual and Guidelines by
calling (815) 220-1543 or emailing michaelj@hitech5.com.

Hi-Tech Quality Manual